Privacy policy
Effective Date: April 2026
At Axel’s Wheels, we value the trust you place in us when you rent a vehicle. This Privacy Policy explains how we collect, use, and protect your personal information to ensure a secure and transparent rental experience.
01 Information we collect:
To provide our premium rental services, we collect the following information:
Personal Identification: Full name and date of birth.
Contact Details: Phone number, email address, and home or delivery address.
Verification Documents: A copy of your valid Driver’s License and government-issued IDs.
Booking Details: Rental dates, destination, and payment information.
02 How We Use Your Information
We use the data collected for specific business purposes, including:
Processing Bookings: Managing your reservations and scheduling handovers.
Identity Verification: Ensuring all drivers meet our legal and safety requirements.
Communication: Sending booking confirmations, reminders, and responding to inquiries via phone, email, or WhatsApp.
Service Improvement: Analyzing feedback to enhance our fleet and customer service.
03 Data Protection & Security
Your privacy is our priority. We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Documents like Driver’s Licenses are stored in secure digital environments and are only accessible by authorized Axel’s Wheels personnel.
04 Third-Party Sharing
We do not sell or rent your personal information to third parties. We only share your data in the following limited circumstances:
Insurance Providers: To facilitate coverage during your rental period.
Legal Compliance: If required by Philippine law or government authorities (e.g., traffic violations or legal investigations).
05 Cookies & Analytics
Our website may use basic cookies to improve your browsing experience and analyze site traffic. These cookies do not collect sensitive personal data and are used purely for functional and analytical purposes.
06 Your Rights
You have full control over your data. You may contact us at any time to:
Request Deletion: Ask us to remove your personal data from our active records once your rental contract is fulfilled.
Update Information: Correct or update any personal details to ensure our records are accurate.
07 Contact Us
If you have any questions or concerns regarding your privacy, please reach out to our dedicated support team:
Email: axelswheelscarrentalservices@gmail.com
Phone: +639614585625
Location: Antipolo, Rizal PH